Hawker Chan, the Singaporean street food restaurant, made headlines in 2016 when it became the first street food eatery to receive a Michelin Star. The accolade catapulted the humble eatery onto the world stage, and it was seen as a huge leap forward for street food restaurants everywhere.
However, just three years later in 2019, Hawker Chan lost its coveted Michelin Star. This came as a shock to many people who had been championing Hawker Chan’s rise to fame, and left them wondering why the restaurant had lost its star.
The answer is actually quite simple – in order to keep their star, restaurants must maintain high standards of quality and consistency. Unfortunately, Hawker Chan struggled to do this.
After its initial success in 2016, the restaurant began to experience a sharp decline in both the quality of its food and customer service. There were complaints about long waiting times and customers reported that their meals were often cold and lacking in flavour.
The loss of Hawker Chan’s Michelin Star was also due to changes within Michelin itself. In 2018, Michelin announced that they would no longer be awarding stars to any establishments which did not serve alcohol or offer table service; two things which are not typically associated with street food vendors such as Hawker Chan. This meant that even if the restaurant had managed to maintain high standards of quality and customer service, it would still not have been eligible for a star due to its lack of alcohol and table service offerings.
Overall then, Hawker Chan’s loss of its Michelin Star can be attributed to both issues with quality control at the restaurant itself as well as changes within Michelin itself which meant that Hawker Chan was no longer eligible for star status regardless of its performance.
Conclusion:
Hawker Chan lost its prestigious Michelin Star due to declining standards of both customer service and food quality over time combined with changes within Michelin which meant that establishments without alcohol or table service could no longer receive stars regardless of their performance.
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